General Terms and Conditions of Sale – Modan E-commerce Site

Last updated: 19.05.2025

Seller: Paul Touillon – Sole Proprietorship

SIRET: 939551776

Address: 5, Rue de la poste 84400 Rustrel

Email: info@modan.fr

Publication Manager: Paul Touillon

Purpose

These General Terms and Conditions of Sale (GTC) govern sales concluded on the website www.modan.fr between Paul Touillon (hereinafter referred to as "the Seller") and any natural or legal person (hereinafter referred to as "the Customer") placing an order via the website.

Products

The products offered are handcrafted furniture, made by hand, either unique pieces or custom-made. Each product sheet contains a detailed description, dimensions, materials, and the price including all taxes. The photographs are non-contractual.

Order

The order is placed online, following this process:

  1. Selection of a product

  2. Adding to the cart

  3. Cart validation

  4. Entering delivery and billing information

  5. Choosing the payment method

  6. Acceptance of the GTC

  7. Order confirmation

The Customer receives a confirmation email at the provided address. The Seller reserves the right to refuse or cancel an order in case of dispute or non-payment.

Prices and Payment

Prices are indicated in euros, including all taxes (TTC), excluding delivery charges. Payment is due immediately upon ordering, unless otherwise stated. Accepted payment methods:

  • Credit card (via secure platform)

  • Apple Pay

  • PayPal

Manufacturing and Delivery Times

The manufacturing time is indicated on each product sheet. Each product is made once the order is confirmed. Shipping costs are indicated at checkout. The Seller cannot be held responsible for delays attributable to the carrier.

Right of Withdrawal

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply to furniture made to order.

Reception and Claims

The Customer must inspect the package upon receipt. In case of damage or missing product, they must notify the carrier and the Seller within 48 hours with supporting photos. Any claim made after this period may be rejected.

Warranties

The products benefit from the legal warranty of conformity (L217-3 and following of the Consumer Code) and the warranty against hidden defects (articles 1641 and following of the Civil Code).

Liability

The Seller cannot be held responsible for indirect damages or misuse of the product by the Customer. Professional use is not guaranteed unless otherwise stated.

Personal Data

The data collected is necessary for order processing. They are never sold to third parties. The Customer can exercise their rights of access, rectification, and deletion by contacting the Seller at info@modan.fr.

Intellectual Property

All elements of the site (texts, photos, designs) are the exclusive property of the Seller. Any reproduction is prohibited without prior written authorization.

Applicable Law – Disputes

These GTC are governed by French law. In case of dispute, the Customer can refer to a mediator or contact customer service for an amicable resolution. Failing that, the competent courts will be those of the Seller's registered office.